First day at the new Deer Park station

On Monday 24 April 2023 the new elevated station at Deer Park opened as part of the Mt Derrimut Road level crossing removal project, so I headed out there to take a look.

VLocity VL90 and classmate arrive into the new elevated Deer Park station on the up

Taking a look around

The new station has two side platforms, flanking a pair of tracks.

VLocity VL24 passes VL41 at the new elevated Deer Park station

The station itself is located on a reinforced earth embankment.

Down end of platform 1, emergency exit stairs at the far end

With a pedestrian underpass running through the middle.

Station underpass located in the middle of the western approach embankment

Shelter for passengers follows the current woeful standards – a little over 60% on the citybound platform.

Big crowd at Deer park station due to a number of cancelled citybound services

And stuff all on the outbound platform 2.

Token number of passenger shelters on platform 2

The approach at the city end is a now standard U-trough viaduct.

Yet another VLocity train crosses the new elevated tracks at Deer Park on the down

Made up of two parallel single track viaducts.

Looking up the line between the pair of single track U-trough viaducts

But the crossing of Mt Derrimut Road itself is a pair of single track steel spans.

Pair of single track steel truss spans carry trains over Mt Derrimut Road

Each track has a walkway on either side.

VLocity VL23 leads VL103 into the new elevated Deer Park station on the down

An emergency detraining walkway along the inner flange, and a maintenance walkway along the outer edge.

Transition to U-trough viaduct at the up end

The walls of the U-trough combined with noise walls hide trains from down below.

VLocity VL79 and classmate depart the elevated Deer Park station on the up

And the unfinished bits

The decision was made to open the new station at Deer Park immediately after work had been completed to connect the new elevated track into the existing rail corridor, so that station building was nowhere near complete.

Incomplete station building, stairs and lift to platform 1

Passengers required to follow a convoluted route through the construction site to access trains.

'Accessing the new Deer Park station' signage by the temporary car park

The permanent ramp is currently the only way to access platform 1.

The permanent ramp is currently the only way to access platform 1

The lift incomplete, as with the rest of the station buildings.

Incomplete station building, stairs and lift to platform 1

And the set of stairs had random bits of paving removed – a victim of poor installation?

Ad-hoc bits of paving removed from the stairs to platform 1

While passengers accessing platform 2 had a long walk through the construction site.

Incomplete stairs and lift to platform 1 beside the temporary platform 2 walkway through the construction site

Facing multiple blind corners.

Temporary walkway through the construction site to give access to platform 2

Passing under the tracks.
Temporary walkway through the construction site to give access to platform 2

And then up a flight of temporary steps built of scaffolding.

Scaffolding used to provide temporary stairs to up end of platform 2

Until they finally emerge on platform 2.

Scaffolding used to provide temporary stairs to up end of platform 2

There is a lift shaft in place at platform 2, but it was nowhere near completed.

Lift shaft in place to platform 2 but nowhere near completed, and no sign of the permanent stairs

The reason – it was located on the alignment used by trains serving the old ground level station.

VLocity set VL82 and VL52 pause at Deer Park on the up

Hence couldn’t be constructed until the old station was closed.

The ‘Accessible shuttle’

With no lift or ramp allowing access to platform 2, V/Line was forced to provide an accessible shuttle to allow passengers from Deer Park to access train services.

'Accessible shuttle' direction signage outside the new station

Dysons were providing low floor buses to run the service.

Dysons bus #282 4335AO departs Deer Park on an accessibility shuttle to either Tarneit or Caroline Springs

With a wheelchair accessible maxi taxi also on standby.

Silver Top maxi taxi waiting at Deer Park between running accessibility shuttles to Tarneit and Caroline Springs

But these shuttles has been implemented in one of the most bizarre ways possible – by backtracking halfway across the western suburbs!

If travelling on a Geelong Line train, passengers are advised to get off at Tarneit, then travel back to Deer Park on either the next train or an accessible shuttle bus.

If travelling on a Ballarat Line train, passengers are advised to get off at Caroline Springs, then travel back to Deer Park on either the next train or an accessible shuttle bus.

The weekday 4:17pm, 4:39pm, 4:58pm, 5:18pm, 5:38pm and 5:58pm Southern Cross to Ballarat trains do not stop at Caroline Springs so passengers should exit the train at Rockbank then travel back to Deer Park on an accessible shuttle bus.

The weekday 6:18pm Southern Cross to Ballarat train does not stop at either Caroline Springs or Rockbank. The next stop after Deer Park is Melton. Passengers on this service should exit the train at Melton, then travel back to Deer Park on an accessible shuttle bus.

A far more logical solution would have been to have passengers leave the train at Sunshine station, and travel via Forrest Street and Tilburn Road to Deer Park – a 6 kilometre, 10 minute drive, compared to the twice as long trip to Tarneit.

The only possible reason I can find for V/Line’s bizarre choice of alternate transport – ticketing laws are actually written in such a way that exiting at V/Line train at Sunshine is illegal.

Authorised Officers watching for passengers exiting V/Line services at Sunshine platform 4

With Authorised Officers even staking out Sunshine platform 4 to catch passengers trying to do just that.

No lighting

For some reason permanent lighting had yet to be installed across much of the station.

VLocity VL87 and classmate run express through the new elevated Deer Park station on the up

Temporary lighting having been installed across the platform and ramp at platform 1.

Temporary lighting along the permanent ramp to platform 1

But for some reason the less finished platform 2 had permanent light fixtures installed.

Token number of passenger shelters on platform 2

The new station also had security staff keeping watch over both platforms at night, so possibly the installation of CCTV systems had also been cut in the rush to get the station opened.

Security staff keep watch over both platforms at Deer Park station

No Myki equipment

Myki equipment was another victim of the hurried construction timeline.

'Deer Park station myki services temporarily unavailable' signage

‘Free travel from Deer Park station until 7 May 2023’ flyers being handed out by staff to intending passengers, permitting them to travel from the station while there was nowhere to touch on or topup Myki cards.

'Free travel from Deer Park station until 7 May 2023' flyer being handed out by staff

The Bunnings Warehouse special

For some reason the new Deer Park station is covered with these cheap looking steel bench seats.

Marquee brand 'Steel Park Benches' from Bunnings on the platform

I found them on the ramp to platform 1.

Marquee brand 'Steel Park Benches' from Bunnings installed on the ramp to platform 1

Midway along the convoluted walkway through the construction zone.

Marquee brand 'Steel Park Benches' from Bunnings beside the walkway through the construction site to platform 1

I also found a big pile of them sitting in the middle of the old station site.

Boxes of Marquee brand 'Steel Park Benches' from Bunnings waiting to be installed around the station

Turns out they are Marquee brand ‘Steel Park Benches’ that are sold by Bunnings Warehouse!

Surely sourcing some proper bench seats should have been part of the project plan?

One highlight – bike parking

Surprisingly the new Parkiteer cage at Deer Park was open for use – just without a locking door to secure bikes inside.

Bikes locked up in the unfinished Parkiteer cage at the new Deer Park station

But unfortunately it’s hidden down a walkway that weaves through the construction site.

Temporary walkway through the construction site to give access to the incomplete Parkiteer cage

So I also found bikes locked up the first piece of fence the owner could find.

Bike locked up to a random fence at the new Deer Park station

And finally – platform screwups

The new platforms at Deer Park are longer than a 6-car VLocity train, with plenty of empty platform beyond the back of the train.

VLocity VL103 and VL23 pause at the new elevated Deer Park station on the down

But it turns out they aren’t actually long enough for the 9-car trains currently used on services to Wyndham Vale to stop at.

VLocity VL07 leads the 9-car test train through Ravenhall on the down

The new platforms are only 215 metres long – half a carriage (10 metres) too short!

What makes this omission even worse is that V/Line just completed a week long shutdown of the Geelong, Ballarat and Bendigo lines to extend the 190 metre platforms at Sunshine to 225 metres long.

VLocity VL23 trails two classmates on an up 9-car VLocity service from Wyndham Vale  express through Sunshine

And adding to the comedy of errors – some V/Line trains aren’t allowed to stop at the new station!

Upon advice of V/Line Network Engineering, Sprinter railcars will NOT be permitted to stop at Deer Park station. Any Sprinter railcars will be required to run express through Deer Park station.

The operating restriction will apply until further advised due to clearance issues between the Sprinter railcar and the new platform when the doors are in the open position.

The reason – Sprinter railcars have outward plug doors that are lower than the floor level of the train, increasing the risk of getting stuck on a higher than normal platform.

'Door button situated under main window' sticker on the door of a Sprinter train

What a comedy of errors!

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27 Responses to “First day at the new Deer Park station”

  1. Daniel Bowen says:

    As I understand it, Sprinters are no longer used on these lines, so perhaps that’s not a problem.

    The platform length however…

  2. Steve Gelsi says:

    Someone just got off the V/Line train at Sunshine, happens on my morning trip to Geelong every now and then.

    And still a bumpy journey on the east side of the elevation. Just going over that now. Bump!

    Did they not follow ‘cut once, measure twice!’?

    And the platform extension at Sunshine – looks to be slightly higher than the existing platform.

    Are the platforms at Deer Park a standard width? – they look pretty narrow.

    • Marcus Wong says:

      The new platform extensions at Sunshine are about ~100mm higher than the existing ones – the story I heard is that they’ve changed the ‘standard’ height, and this is the new version.

      The new platform extensions are ~100mm higher than the existing platforms

  3. Jessica Crowley says:

    Enjoyed your post about the new Deer Park Station. I think the reason the shuttles won’t go from Sunshine is because they have closed the roads Mt Derrimut Rd and Tilburn Rd so they cannot get through this way until they reopen on the 2nd of June.

  4. Tom the first and best says:

    It seems like Deer Park may have benefitted from having a split transfer to the new station, like Tottenham did when it was grade separated in the early 1980s. And/or being built as an island platform, so none of the platform access was where the existing track was.

    • Marcus Wong says:

      The new layout as built places the tracks as far north as they could fit within the rail reserve, placing the station buildings platform onto land that would otherwise be just car park.

      Down end of platform 1, emergency exit stairs at the far end

      So it they had’ve built an elevated island platform instead, it would’ve probably infringed on both the low level up track, and most of the old island platform.

      • Tom the first and best says:

        That does make an island platform significantly more difficult. Space for the future second track pair would probably also have been a significant consideration.

  5. Ben says:

    The side platform design rather than the previous island also removes an easy transfer between Geelong and Ballarat lines.

    The new Greensborough and Montmorency stations also suffer from inadequate shelter.

  6. Graeme Hammond says:

    What a mess. After god knows how many level crossing removals this is the best they can do? Excellent work in exposing their sloppy work.

    • Marcus Wong says:

      I’d give them a pass for the lack of lift, ramps and stairs to platform 2 given the site constraints and passing trains – but everything else is just sloppy given the space available!

  7. […] station at Deer Park opened as part of the Mt Derrimut Road level crossing removal project, but it wasn’t quite quite done – Myki ticketing equipment and accessible access skipped in the rush to get the station […]

  8. Monty D says:

    Why is it illegal to get off at Sunshine?

    • Marcus Wong says:

      It’s due to V/Line’s set down / pick up restrictions – from here:

      https://www.ptv.vic.gov.au/assets/default-site/footer/legal-and-policies/victorian-fares-and-ticketing-manual/ed1999063c/PTV_Victorian-Fares-and-Ticketing-Manual_Update2019.pdf

      A customer may only board a V/Line train at a metropolitan railway station if the V/Line train service ends at a railway station that is not a metropolitan railway station.

      A customer may only alight from a V/Line train at a metropolitan railway station if the V/Line train service ends at a railway station that is a metropolitan railway station or with the permission of an authorised person.

      If a customer boards, or alights from, a V/Line train at a metropolitan railway station in contravention of either of the two immediately preceding paragraphs, any ticket held by the customer is not, or ceases to be, valid for the customer’s journey that consists of, or includes, the customer’s travel in that V/Line train or for any entry to a compulsory ticket area associated with that journey.

      The restrictions were on the books back when V/Line only accepted paper tickets, but with the rollout of Myki that made suburban and country tickets the same, they added this specific rule to make otherwise valid tickets invalid if you used “wrong” stop, so they could fine you for doing it.

  9. […] incomplete station opened to passengers in April […]

  10. […] the weekend a year blog post of mine got a mention in the Herald Sun – the subject being the new railway station at Deer Park and the platforms not quite long enough to fit a nine car V/Line […]

  11. […] it’s still a mystery why, as first noticed by Marcus Wong, at the brand new Deer Park station, they were built to 215m, not the shorter standard of 160-180m, […]

  12. […] level crossing removal works at Deer Park station regularly closing the Geelong and Ballarat lines, V/Line took the opportunity to finally extend the […]

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